At Saba Kiran, customer satisfaction is our priority. Please read our return policy carefully before making a purchase.

1. Eligibility for Returns

• We accept returns only in the case of damaged, defective, or incorrect items received.
• The item must be unused, unwashed, and in its original packaging with all tags attached.

2. Return Request Process

• To request a return, you must notify us within 48 hours of receiving your order.
• Provide clear images of the defective or incorrect item for verification.

3. Non-Returnable Items

• Items that have been worn, washed, or altered in any way.
• Products purchased on sale or during promotional offers.
• Items returned without proper packaging or missing accessories.

4. Return Approval & Process

• Once your return request is approved, you will be guided on how to send the item back.
• Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

5. Exchange Policy

• We do not offer direct exchanges. If you need a different size or product, you must place a new order.

6. Refunds

• Refunds are only issued if a replacement is not available.
• Once the returned item is received and inspected, the refund will be processed through the original payment method.
• Refunds may take 5-7 business days to reflect in your account.

7. Cancellation Policy

• Orders can only be canceled before they are shipped. Once dispatched, cancellation is not possible.

We appreciate your understanding and cooperation. If you have any concerns, feel free to reach out to us.